Originally Posted by
jimc101
6 weeks old, if you paid by Credit Card, can you claim from them? if not, and the Bike shop is refusing to work with you, time to go direct to the bike manufacture
Unfortunately they are the manufacturer. It's a chain of co-op stores in Canada that sells all sorts of outdoor gear. They're usually great as far as quality and customer service. They design their own frames. I knew I was taking a bit of a chance buying a bike from them but I was counting on their reputation and my past experience if something went wrong.
I've always ridden mountain bikes and converted mountain bikes as commuters so being too heavy wasn't an issue. This is my first road bike. Maybe I should have done more research before I bought it, but it would have been nice if someone at the store warned me before I bought it.
Thanks for the info on the "self lock" feature, bhchdh. Sound like a great idea until you try to true the wheel.