Today I decided would be a good day to learn how to do derailleur adjustments, after all I live in the middle of nowhere have done motorcycle mechanics for years and the nearest bike shop is 30 miles away they suck and how difficult could it possibly be. Simple I say to myself and within an hour I had screwed the adjustments up so bad I couldn't find square one and to top it off I broke the rear barrel adjuster off. I called the closest shop and they wouldn't stay open for an extra 5-10 minutes to help me out, talk about pissed off. I called a shop up in st charles, 90 miles away and the owner said he'd keep the shop open until I arrived. He could have easily given me the same treatment the local gave me, but instead seems to have a better grasp on retaining customers and what is good for his business. At any rate I will not continue wrenching lessons until this winter or at least until my new bike comes in and I have a spare plus I will never drop another dime at my local shop. Sammy's shall receive all of my bike part's and maintenance business in the future just for showing the foresight to the importance of repeat business and knowing the value of a customer. Thumbs up to Sammy!