Originally Posted by
nfmisso
.
....Some people, never looked at the instructions, and try to brute force thier bike on to the rack, most give up before causing damage.....
Sounds like the OP's dilemma, but with no instructions as a guide.
My requirement should be that all management decision makers should commute by bicycle every workday for one year, I can guarantee that the bike parking landscape would look vastly different after that time frame.