He is NOT an a--hole to fans. I have had several run in's with him where I work. His sports agent, Bill Stapleton, works in my building and runs Captial Sports and Entertainment. Lance will talk with you like anyone else and is a very nice guy. I don't feel I need to go into an deep explaination of this. I have posted his defense several times, but the couple of times I have talked to him he is VERY nice and VERY willing to chit chat.