There u have the video

http://www.canecreek.com/tech-headse...enance%202.flv

Pay attention at 30 secs, the guy takes the stem out, the steering tube is not all the way up and flushed with the stem, if your steering tube is flushed with the stem or with the spacer clearly thats the problem. Big chance u did not put all the spacers on or something. Again, a picture would help.

At min 1:50 when the guy put all together u can see a gap between the steering tube and the stem or a spacer, if yours is flushed then u are missing a spacer.