Originally Posted by free_pizza

i have the crank bros 17, my only problems with it are, that i stripped one of the hex wrenches trying to take my pedals off, but my pedals were on so tight that i had to bring it to the lbs for them to take them off... the other thing is that the chain tool does not remove the link fully...

a side note about the stripped hex wrench: i emailed crank bros customer service, the emailed me back the next day requesting my address (in canada) and a few days later i got a replacement wrench in the mail, no questions asked, and did not have to mail them my stripped wrench.. their customer service is top notch and i reccomend them highly based on this. i also asked them about the chain tool and they say that it is not designed to remove the link completely..