Originally Posted by
Stacy
From what I saw Glenn just isn't returning money at all. Those who registered for the Northfork Century can get a $30 credit toward another ride. Those who registered for the Night Ride get a credit for the full amount. Considering these rides are $100+ his "no refund" policy really sucks.
So I guess this means I won't be plunking down any money on his rides in the future.
I'm not mad at him nor do I blame him. He does make it clear that there are no refunds and I'm sure he did lay out a huge amount of cash for things that he couldn't get refunds on, it definately puts him in a bad situation. I suspect lots of people will feel like you and not do his rides again which hurts him. conversely, he refunds money that he doesn't have and that hurts him too. Puts him in a tough spot.