Well, they checked the controller and told me it tested fine. I asked them what they thought if I would connect all the wires directly using electrical tape instead of using those anderson connectors and those plug-in type of connectors that the hub has. Amped recommended against that since it would void the warranty. (I think that maybe there is some defect with those connectors).
So, it looks like I will ship the entire hub back
. This is a pain because 1) I will have to remove the tire, and tube from the hub. 2) will have to remove the disc brake caliper and 3) I'm paying to ship the hub back, probably around $50 since it's so heavy.
Will keep you updated...