Recently (two days ago) I decided to remove my bar ends. While relocating the grip shifts, I somehow pulled the right one apart. Being aware of how to fix it and the ability to actually do it are two different animals- so I ended up riding around on Friday with a very noisy drive train and a rear shifter that wouldn't lock into place.

Took it to the LBS where I bought the bike some 3 years ago, asked them how much it would cost to show me how to fix it, and they did it for free. Took him maybe all of two minutes (if that), while I spent probably close to an hour attempting to do it on my own.

As a result of this, I will more than likely purchase my next bike* from them as well. I'm attracted to the pricing of the BD offerings, but I lack the knowledge base and tools for even the basic stuff beyond flat fixing, brake adjustments, and saddle positioning.

*My purchasing my current ride from them has long been a sore spot with my wife, as she wanted me to get a BSO from Wally World. She was either afraid it would be a waste of money (as in not stick with it) or had no confidence I would be able to handle it. After more than a year of multi-modal commuting, she has finally realized that maybe she was wrong and I was right. And she has finally warmed up to n+1 as well...