So I guess 1 case of a poorly adjusted/fitted/installed triple means triples are horrible and should all be avoided? I have a triple on my $300 flat-bar road hybrid that I've never had an issue with.
Not to mention there's a tiiiiny gap between a Fuji Newest 3.0 and a Felt Z85.
I will bet there are very few experienced cyclists who ride a triple. I know a few do, but it's very few. It's a more complicated system, it's heavier and generally considered "entry level" on a road bike. I have a triple on my MTB and it works pretty good...but I don't ride it very much. A compact with the right cassette requires about the same effort to get up a hill as a triple, but lighter and less complicated. If you had the choice, which would you prefer on your road bike?