Thread: ebay update
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Old 11-29-11 | 06:58 PM
  #24  
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wrk101
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Originally Posted by KonAaron Snake
It's not about protecting buyers, or even about the interest (though that certainly gives them a few bucks)...it's about protecting ebay/paypal when they're offering buyer protection (which is hypothetically supposed to benefit good sellers with more buyers based on greater confidence). Essentially, ebay is offering buyers an automatic right of refund and one sided arbitration...but they aren;t offering those things with their money, they're offering it with the money of their sellers. They figure that a bigger seller is going to write off the loss and NEEDS ebay, so they aren;t going to go to war over one refund every now and again. In that logic, a power seller isn't a non-payment risk on a guaranteed refund. Their policies are designed to protect buyers, themselves and larger sellers by increasing buyer confidence over all, but making sure it's not at their own expense.
Yep, this is exactly what happened to me. Seller complained that the navy blue shoes she bought were more of a medium to navy blue, not a "true navy blue". Of course, I had hosted flickr full sized pictures in my listing. WTF? So what does ebay do? Immediate refund. Fortunately, the buyer did finally return the item, but I was out the $$ immediately. Most of the items I sell are low dollar items, so I just chalk it up as a cost of doing business, and hopefully, it does encourage buyers to bid.

Fortunately, 99% of the buyers I deal with are not scammers (although I did have one last week....)
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