Originally Posted by
sam21fire
I appreciate mine (Yucaipa Bicycle Center, Yucaipa CA) because they're professional without being snooty, very personable, have very reasonable prices for parts and service, and don't stick their nose in the air if someone walks in w/o wearing racing clothing. I've seen them give the same great service to "pro" riders and a lower-middle income guy buying a tiny bike for his kid.
Same reasons for me! I live outside Seattle WA and we have a superb LBS on Mercer Island named Veloce Velo. They rise to the occasion no matter who walks in. It's all about service and relationships.