Originally Posted by
Monster Pete
Regardless, refusing to even look at a brand new bike simply because 'I don't work on those' just stinks of brand-snobbery. Sure, it might not be the best bike in the world, but any decent LBS should at least look at the thing if you pay them to. I'd find a better bike shop, or (even better) learn your to do own maintenance if you're mechanically minded. In any case, I wouldn't go back to that shop.
Not quite. It is a rational and experience driven decision by good wrenches. Fact is the cost (and value) for most shops and their customers to work on those bikes often exceeds the cost (and especially the value) of the bike. In addition there are numerous problems inhibiting successful work on these cheapies. Basically, they know that the bike is cheaper to replace than to work on and that more often than not the bikes are of such inferior quality that no amount of work can/will bring the bike to any common LBS acceptable standard.
It is less snobbery than it is realistic, honest advice to return it while still possible and acquire a different bike that stands a decent chance of lasting AND is able to be repaired and worked on in the future.