Old 02-20-12 | 05:50 PM
  #10  
Cyclesafe
Senior Member
 
Joined: May 2006
Posts: 1,435
Likes: 1
From: San Diego

Bikes: IF steel deluxe 29er tourer

The SPOT product, whether it be Spot I or Spot II, old or new versions of each, is notoriously unreliable and the renewal, which increases (doubles?) in the second year from the teaser rate, is mandatory and automatic. The company insisted after only 14 months of occasional use that I buy a second new unit to replace the first that pooped out mid tour to use up the second year's fee. After MANY phone calls Spot finally agreed to refund the balance in the fee between when they consented (month 16 or 17) to the end of the second period at month 24. These people are truly crooks.

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