Originally Posted by
banerjek
I had this exact same thing happen. Warranty coverage was good, but I'd rather have a product that didn't fail. Shifters break at very inconvenient times, so I'm thinking I might leave them if it happens again.
Yep, and here I was consider SRAM for a build on an incoming frameset. I might rethink it if shifter breakage is this common. I mean, Shimano shifters fail but I've never heard of parts snapping off!