Jsdavis, I didn't really ask for much, they asked some questions, and we went from there.
We now have a storage room for bikes. They added some old lockers for us to store jackets, tubes, pumps, etc. so you didn't have to haul that stuff up to your personal lockers. As stated, they wanted to know what was needed and seem to be going that extra step.
Right now, only two of us use it, but hope the trend grows. ( one of the reasons I'm glad I made the move to this company.)