I just thought I'd revive this.

I just got word from Paypal that they have 100% backed me in my complaint against this seller, and have refunded me the money I paid to them.

I ordered a Nitto Aluminum Track Stem off the HouseofTrack.com website on July 1st, despite the warnings I'd read on here. He also had some praise, and good prices, so I took a chance.

I didn't hear back from the guy for 10 days after that. I called daily, sent emails over and over again, and on one occasion even got through on the phone and was PROMISED a call back later that day (never got one). He eventually got back to me and said (in his terribly difficult to understand manner) that they didn't even have the item I ordered (despite his site saying it was in stock), and how I would get a refund.

After repeatedly emailing asking for this refund, he sent me something back saying he was going to be getting some kind of comparable item into stock, and he'd let me know when they got in. He never responded to me again. I went through Paypal, and they sided with me, so I am getting my money back.

Don't buy from this guy.