Originally posted by TrekFurthur
Webist, I didn't say nobody had problems with how their bills were computed by auto mechanics, just that nobody goes in to get a brake and lube job and expects to get it for free! :confused:
No, but in many places, if you go in and pay for an oil change, they will check/fill all of the other fluids, lube the steering joints, and vacuum the interior and clean the windows.
My LBS has shown a willingness to do a little more than they really have to.
The first one I went to, sold me tires and then charged me 8 dollars extra to put them on.
The current LBS did not charge extra to put them on. In fact, they brought me in the back and showed me how to do it so I could change a flat if I needed to.
Someone gave me clipless pedals. I bought shoes and cleats from the LBS. They put the cleats on the shoes for me, pulled out a trainer, threw my bike on it, then spent time with me to teach me how to use them and get them adjusted. Also let me spin on the trainer till I was comfortable clipping in and out.
They go the extra mile for me, I'll spend the extra dollar in thier store.