Originally posted by ChipRGW
No, but in many places, if you go in and pay for an oil change, they will check/fill all of the other fluids, lube the steering joints, and vacuum the interior and clean the windows.
They go the extra mile for me, I'll spend the extra dollar in thier store.
My oil change people do that and give me newspaper to occupy me while I wait.
My LBS certainly goes the extra mile for me as well. Indeed, I have yet to get a claim ticket for a repair or adjustemnt. They just yank a bike off the maintenance stand and put mine up, fix it and give it right back.
They know where I prefer to make all my bike related purchases. I am also careful to make certain that they know folks who are coming in because I sent them.
Actually, maybe they like me also because they know I'd rather use money than a tool to repair my machine.
