I personally don't understand how (and this post is just one of a hundred examples) people feel comfortable enough to come online, and present very lucid, and well thought out arguments, but seem to be unable, or unwilling to present them to the lbs owner.

I have found time after time that if I present what I have found online to the owner, that they will match it. Even if they say no, we both feel better that we tried, and the relationship is preserved.