Originally Posted by
samburger
I worked in two small business retail stores in an equally low-income areas to the one I work in now. Honestly I never had a problem with people in general until I started working for a big corporation. After a while, it becomes hard to deal with customers as people when your superiors don't grant you the same courtesy. It's a trickle-down effect & I have nothing but respect for people who don't let it get to them, but I'm just not one of those people.
You speak truly. I strongly believe that the management style you're talking about is the ultimate reason for the imploding store chains. Circuit City for example, some others. Best Buy might be in the beginning of that death spiral, and I see it potentially with JC Penny with their new CEO and changing attitudes. You've got to escape those situations.