I came here looking for mt. bike information. How can anyone pass up a thread titled "How to be a jackass"? I should have passed it up because the OP was lacking BG panties regarding rude customers. I have a nice road bike purchased locally from a shop I can appreciate. Good prices, great service and competent staff abound there. Throw in a flame about the post and as I said it's not as funny as the Road forum. But I should have said Generation Y, not X.