Asked the LBS to order something for me? no. I've asked if they had something, and they say "no, but we can order it." Well, I can order it too, and get it for less money. IMO if they NEVER have what I'm looking for AND provide no services that I need, I really don't see any point in going through them and paying more money. I'm OK with paying a bit more to support local businesses, but not if they're not really doing anything useful. Since they're catering to roadies, let the roadies support them.