Maybe the shop is old school and not comfortable with the bikes on the cutting edge.

But responds to customer demands for the latest stuff anyhow..

Back 20+ years ago when Campagnolo came out with new stuff, they sent tech reps

to a major metropolitan area and ran a seminar, Paid for lunch,etc.

now they expect dealers to attend Interbike in Vegas,
to get up to speed with the engineers latest creations...