Originally Posted by
KonAaron Snake
Respectfully, you aren't buying a frame off a peg. As far as geometry conversations, I'd recommend not "discussing" geometry with your builder. That's his business. You are dealing with a small shop in Italy...it's a different, more laid back, culture. The frame will be done...he's not going to steal your money. It ISN'T like ordering an out of stock derailleur through Ribble.
I know it's difficult to make this leap of faith...and not getting constant assurance probably doesn't help, but you are not dealing with billion dollar industries. You're dealing with an old world mom and pop. They probably don't constantly read email and they don't have a
PR department. I know it's difficult, but I suggest calming down, being patient and waiting for it to happen. It takes most builders a year to build and deliver a frame. Some have 5 year waits. Hang in there...you commissioned something special and handmade, you aren't buying from Taiwan.
You've read things into my post that were not there.
I did not debate geometry with them. The handwritten numbers looked like they were way off (several cm), but that was cleared up. It just took a long time to get a response. And really, I don't need anyone to explain to me that I'm not buying a frame off the rack from a store, nor do I need to "calm down." My post was simply recounting what has happened. I'm completely calm, despite over $700 being in limbo.
I would like it if they were more responsive. It's just email, and the guy i'm corresponding with is not Pelizzoli himself - he's a younger guy. I too am in a service profession. I have to keep my clients updated and must answer their questions. I certainly could never tell them it's 'not their place to ask' or that they should just 'have faith.' And, if you believe that's really the way things will go, see how you feel the next time your lawyer, mechanic, contractor, or doctor sends you a bill and doesn't bother answering your questions.
Again, i'm not angry or upset. We're actually well within the wait time I was initially quoted - but WEEKS have been wasted waiting for him to answer simple questions about things...like whether headtube cable stops were available.
When I was investigating buying from Pelizzoli, lots of people expressed interest. So i'm posting an update so future buyers know what to expect.