One wonders how they manage to handle luggage so badly that very tough stuff is damaged. Like they drive over it or something. I have taken my Brommie wrapped in a tough canvas bag, strapped together and so. They bent the steering somehow that when I unpacked it, the bars were sitting at an angle. I thought it was simply the quill that had rotated but it wasn't. It seems that despite the bars being tucked against the folded package, *somehow* they managed to torque bend the steering riser.