One wonders how they manage to handle luggage so badly that very tough stuff is damaged.
I agree... you really have to wonder how badly luggage gets handled. After the second trip, I was packing up my Brompton for my third airplane trip, flipped the B&W case over, and noticed that about 3 linear inches of the edge along the bottom - which is bound with a metal strip - protruded about 3/4". Even though the seat tube was packed in, extra padding, and not much room for the bike to shift, they handled the box hard enough that the bottom of seat tube impacted and bent out the casing. Amazing really.
