IMO is relevant, we read these rants all the time here, the easy way to fix it... just learn to do the job yourself. Big chance next time he or she sends the bike to get fixed, the OP will know what the guy did and when the guy explain something as simple as, we adjusted the RD, the op will know what it means or even discuss why they touch something when that was not required or even spot a problem right away after 30 secs of riding the bike. How many here battle with the car dealer mechanic when they add stuff to the bill that had nothing to do with the problem??? I bet many of you had done it. Just making a point
For the record, I dont work in a LBS so I rather ask, why the guys took the pedals out?? To clean them or something??? Asking because this is not the 1st time I read about this issue with the pedals after a tune up. Just to know, not judging, maybe there is a logical reason for losing them and tight them back again?
Originally Posted by
FBinNY
That's not relevant. This isn't the nineteenth century, and we're not pioneers living in sod huts on the prairie. Whether it's bikes, cars, our homes, medical or legal, we can't all be 100% self-sufficient, so we depend on others for work in many areas. Yes, one could do his own work, but shouldn't have to.
So to some extent we're going to deal with vendors of one kind or another, and not all that work will be perfect or nearly so. Mistakes will happen, so in this highly imperfect environment we all need to consider what is a reasonable recourse or remedy when they do.