Augh... as much as I want to support my local LBS they are really making me reluctant to pay a mark up they did not earn.... idiot servant front desk guy totally forgets to mention that they require a 50% deposit for special order parts and does not call me to clarify this even through I left my contact info and does not to order the parts. Worse is when they seem to not know common business courtesy and neither call you the next day as promised nor call you later on to clarify this and give you an empty careless apology over the phone and not even waive it/ promptly order the parts for you. To make matters worse, you want to be courteous and not pushy by bombarding a small with limited staff with phone calls regarding an order.

I believe a certain well dreadlocked member here can help me...