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Old 07-10-12 | 06:07 PM
  #17  
iconicflux
Fredly
 
Joined: Jun 2010
Posts: 477
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Bikes: Surly Long Haul Trucker w/ SRAM Rival, & 36H 38's, Late 70's Santana Tandem w/ Double Diamond frame

I am thankful for it not happening at a more inopportune moment. I heard back this evening that SRAM is fixing it under warranty. They'll be replacing the shifters on both sides. What isn't clear yet is whether they cover the service costs that go with it and the cost of bar tape. I may be wrong but I'm pretty sure that you have to take the tape off to get this work done.
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