Poppasmoke - Is your friend the US distributor?

If not then he cannot do much for you. I doubt he will refund all your money if you broke the wheels.

If he is then let me know more. I am always looking for new products and help out the smaller distributors.

Problem with such products is they cause an internet hype (usually just hype by salesmen) and then hype mail order sites offer them at super deals. Then a few weeks later nothing. Now there is this cool product out there that is not reliable or should have not sold publicly and in the hands of consumers at their risk.

When time comes for service these hype mail order sites cannot do anything for you.

This is what I hate and fight everyday in the industry.