Actually, yes I do. It's a standard part used on millions of bikes still on the road in the USA. My LBS does stock crank cotters and if they didn't I'd lose a LOT of respect for them. It's not like they take up a lot of room. Any shop that refused to stock them, or worse yet didn't even KNOW what they were, isn't a bike shop -it's a boutique.

If the LBS expects us to buy the line of "Support your LBS" then they had better be willing/able to work on your bike -even if it is 20+ years old. If they can't then why bother? If I have to wait for days while they order a simple stock part like this I might as well buy from the internet.

Can you imagine taking your car to a mechanic and having them tell you that they only work on cars that are less than 8 years old? The average bike on the road is much older than the average car. If these bike shops are not willing to service all bikes why should people bother going to them. At least auto mechanics can buy stuff for same-day delivery (usually within an hour or so) from parts suppliers .

Bikes are not disposable (at least real ones) and an LBS should be able to work on decent non-disposable bikes that were not built in the last few years and using less than cutting-edge technology. Next the LBS will refuse to work on threaded headsets because such old bikes aren't worth working on...