Originally Posted by
Mr. Beanz
OK, don't tell me, he's a real sweet guy who is really nice to you when you go into the shop so you take him twinkies once a week. All that is fine but it doesn't do squat as far as preventing expensive damage to your wheel, derailleur and frame.

The guy I go to has about a 50% rating on Yelp. Those looking for a "sweet guy" totally rip the shop. Those like me, willing to learn something, and don't mind a little gruffness now and then constitute a "following".