Originally Posted by invincibleone
Mark Schlossnagle <mark.schlossnagle@cannondale.com> wrote:
Your dealer can order touch up paint, but the decal is under the clear coat.
Mark Schlossnagle
Tech Service
Cannondale Bicycle Corporation
172 Friendship Village Road
Bedford, PA 15522
Direct: 800-726-2453
Fax: 800-429-8464
Visit us online.
Cannondale. feel it!
Mark Schlossnagle <mark.schlossnagle@cannondale.com> wrote:
I wish we could offer this service, but due to the sheer amount of production it isn't possible. I hope you yelled at the "tech" real good.
Mark Schlossnagle
Tech Service
Cannondale Bicycle Corporation
172 Friendship Village Road
Bedford, PA 15522
Direct: 800-726-2453
Fax: 800-429-8464
Visit us online.
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You know, what bothers me about this story is the response of Cannondale. Their solution was to "yell at the tech" that works at their authorized dealer? Some dealer support and customer service.
Good luck getting your bike sorted out.