Originally Posted by
zerogravity
If you have Redsheild, then you can take it to ANY Trek Dealer. THe dude sounds like an ASS. I wouldn't go back to him..and for the record, BIKE SHOPS SCREW UP ALL THE TIME. The good ones at least admit to it and fix it.
I was thinking that too. Now I have a broken rear spoke and the rear cog shifts gears on its own. I was thinking of going back there and see how they handle the repair this time. I do get a year of free tuneups with them. I don't know if I can go to any Trek dealer for that. This shop carries the name Trek Bicycle store. Another lbs closer to me just sells Trek bikes.