View Single Post
Old 09-12-12 | 01:14 PM
  #115  
rekmeyata's Avatar
rekmeyata
Senior Member
15 Anniversary
 
Joined: Sep 2010
Posts: 8,954
Likes: 388
From: NE Indiana

Bikes: 2020 Masi Giramondo 700c; 2013 Lynskey Peloton; 1992 Giant Rincon; 1989 Dawes needs parts; 1985 Trek 660; 1985 Fuji Club; 1984 Schwinn Voyager; 1984 Miyata 612; 1977 Raleigh Competition GS

Originally Posted by Tor
Glad to help. Interesting that the specs don't mention the runtime. I would have told you that it was at least in the instruction manual of mine, and I thought on the Bike24 website. Maybe I'm imagining things after reading reviews that do mention runtime for so long before buying it.

Tor
I heard back from Phillips, the dropped a new light in the mail today! That's great customer service. All I have to do is when I receive the new one is to return the old one.

They said something's not right, their not sure if the electronics are not correct in the light or charger, or there's something wrong with the batteries, but is should run for 2 hours on high not 50 minutes, and 4 hours on low, not an hour and half.

They thought maybe I hadn't charged it up correctly but I told them it sat on the charger when it was new for about 48 hours, and after every use I charge it again and it could sit on the charger for 24 hours, plus I've been using it about once a week and it's consistently last 50 minutes on high. So I know it's not how I'm charging it. They said it was safe to leave on the charger since it automatically stops charging after it reaches it's full state, so their not sure what's going on, but they were leaning toward a bad or partially bad battery.
rekmeyata is offline  
Reply