Strange assumption, that I should refer to a cliche i didn't know (kind of like assuming I'm a "he", I guess). I've heard that expression, which is why I used it. Travelling by train should be the best way to get about, but it so often isn't. However, one of the nice things about trains is the simplicity of boarding, disembarking, getting on your way. If you are required to check a bag, can't (officially) board with a suitcase at certain stations etc etc, then if I was in the US I doubt I'd use Amtrak. If people do use it, then great, but it really doesn't seem customer focused to me.

Not that the UK trains are that great: I rarely use them for anything except an occasional commute, or getting back from a ride. They are mostly too expensive and slow to be a practical. Eurostar is brilliant, though.