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Old 10-01-12 | 05:19 PM
  #20  
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Burton
Certified Bike Brat
 
Joined: Jan 2011
Posts: 4,251
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From: Montreal, Quebec
Originally Posted by bikeuser
I bought a Velec electric bike this Spring and I've had a lot of trouble with the bike suddenly getting a code 25 and refusing to function. This is not covered in the manual. I've heard that it's a design to stop the bike if something is amiss with the left brake and that you are supposed to flick a connection that contains some bearings. I've spent 30 minutes at times to try to get it to function unsuccessfully and then had to walk home since my knees don't allow me to petal. I think it is frankly dangerous as it could conk out when you are expecting power to get you through traffic.
This may not what you want to hear, but if your knees don't permit you to pedal - you shouldn't be using a 'electric assisted bicycle'. That they are expected to be pedaled is part of the description, in fact that is the ONLY thing that makes them legal on that catagory.

Velec bikes did have an issue with a new model of sensor that was used to cut the motor when the brakes were applied. That issue was completely covered by warranty, and the issue could be temporarily handled by the customer simply by disconnecting the sensor wire. It was a twist type in-line connection.

So what did your dealer have to say anout the issue? My understanding is that dealer support on those bikes is excellent.

Last edited by Burton; 10-01-12 at 05:29 PM.
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