Originally Posted by
foresthill
Everyone I know who's encountered this issue has had the shifter replaced by SRAM, regardless of how old it is.
Me too. LBS made one phone call to SRAM, new right shifter arrived in a week. They put the old shifter in a bag and mailed it to SRAM. Done.
Thanks to the nice folks at Outback Bikes, Hamilton Mill, GA.
http://outback-bikes.com