[QUOTE=EBikeFL;14843296]Spirit733t, Papamotor should refund you the battery amount until they're confident they can ship the battery out. It's not good for a company to take your money without shipping you the item. They should only charge your account when they've shipped the product. Talk to Ping and see if he has come up with a solution to get his batteries over to the UK faster than just by boat. Then let us all know what the solution(s) are.

Hey EbikeFL,
We have refuned sprit733t all payment when we know the battery can't be shipped out.
When the battery delivery gets recovery,i will let you all know it as soon as possible.
Thanks for your support !