Originally Posted by
fietsbob
They are more set up as a Distributor to shops is why direct had the payment issues.
Brick & Mortar dealers repay invoices ..
I did not want to sugar coat the experience, but it was more than satisfactory. I got a brand new Brooks saddle for a total of $81. My point is they are still out there, and prices and response are good, with very quick service, although not so much communication.