I posted his in another thread, but it might also be applicable here.
I've had amazing customer service from REI.
I walked into our local REI with a broken tent pole, and walked out with a new replacement tent and$75. I broke a carbon fiber tent pole on my Sierra Designs Lightning tent. Sierra Designs had replaced the carbon fiber poles with aluminum poles since I purchased my tent. REI did not have any replacement poles, so they gave me a new tent. Because I bought my tent at full price when I purchased it, and it was on sale when I returned it they gave me a cash refund of $75! The tent was 5 years old and was used hard during that time.
It is hard to beat that kind of service!
REI tents are good products. I have used a Sierra Designs Lightning tent for about 8 years. It is a great lightweight tent, at about 4 pounds.
We even use it for spring snow camping. It might be a litle short for a real tall person, but it is worth looking at.
Tent and rainfly in compression sack.
