Originally Posted by
SlimRider
In the event that the shop refuses to cooperate with you, then just do the following:
Take pictures! Take the bike back and leave it!
Next, contact the BBB and wait for 2-3 weeks for a settlement, no longer!
Record every single interaction that you have with them...
After 3 weeks, if not satisfied, go directly to small claims court!
PS.
Keep us updated and post every interaction result here at BF, as a record.
Thanks for the advise. Just called the shop and they told me to bring the bike in, where they will pull off the crank and inspect the damage. Hope it goes well.