Originally Posted by
maidenfan
You're lucky that you found a bike that fit you properly only after going to "the shop before they closed". It took me several weeks of test rides to find the right bike.
Anyway, I had an issue with my purchase and the dealer seemed to be "not so interested" in fixing it (sounds that way for you too). I called the manufacturer (Bianchi) and my area's rep called me the next day. I explained the issue to him and suprise, suprise, the dealer called me the following day all eager to solve my problem. Might be a route for you.
Ha, I wish. It took about a year's worth of research and looking at many different bikes to finally pull the trigger.
Thanks for the suggestion on contacting the manufacturer directly. Anyone know how good the customer service department is at Cervelo? Not sure if it has improved since their acquisition...