Originally Posted by
DropBarFan
I read many such stories about clerks doing such favors, it's rather mystifying since airlines increasingly rely on extra charges to make money.
It's actually a hassle in some cases. In Japan and the UK this year we had wait for an order to be raised by the clerk, then we had to go to another counter to make the payment, then come back to the original counter to finalise the checking of the bike box. For some airlines, the check-in clerk cannot accept payments, whether cash or CC. It just streamlines their day when something can "slip through" the rules.