I'm also new here and just had to throw my 2 cents in. THE GOOD: I own 2 BigShot bikes. Personally I think they're pretty freakin cool for what they are. Cheap and decent bikes that look great. So far I haven't found any other dealers that do what they do... You click on the color combos and hit the order button, so simple. Yes, I will admit the quality is not the greatest but luckily with one gear there really isn't much to go wrong. The first one i bought (all white) rides great. So far I've got about 200 miles on it without incident. It rides very fast, feels solid and light. I just purchased their "Dreamer" bike since it went on sale for $300. It looks so much better in person than the fancy pix on their website. I was really surprised by how good the welds are on this model. The frames are 4130 chromoly. The anodized parts are sick. Even if you toss every component on the bike it's still worth $300 for the frame. Personally I think if you just buy a few and hang them on the wall they are still worth the price just to look at. Also if one gets ripped off at the 7-11 or my garage I woud not feel bad. I would feel like I helped some poor kid that didn't have a bike. THE BAD: OK the downside.. After oogling over the beauty of the frame and the sweet teal anodized aluminum parts the rear wheel isn't true (pfft, this can be fixed) and there is a wobble on the front chain ring (not cool. Spinning the pedals reveals a chain that tightens then loosens. Something is definitely off-center. the bb or the chain ring or both). I have sent an email to bigshot and included a detailed video of the issue. We shall see how their customer service is and I will follow up with you all. BOTTOM LINE: Definitely worth the price.