we dont sell used bikes, so that's a non-issue, and if we did, no we wouldn't sell a dented bike, of course, although other shops do it all the time. I have friends that have ridden dented steel bikes for years with no problems, and I have done the same. Honestly, if a customer came in with this bike, I would tell them to think about getting a new frame, but it's my job as a wrench to be overly cautious with the customers. this bike is for a city commuter in a dirty city, where I'm going to be locking it up and having it get knocked over, probably getting hit or at least bumping cars, etc, on the regular.