No worries. I just didn't want it to appear like I was being overly critical of a bike shop I really like.
(P.S., I recognized your username from that other cycling forum. I post there occasionally, and remember you posting that awesome picture of your iced over bike a few days ago.)

If anything, this thread should show the OP that Boston and the surrounding area has some really great bike shops.

I forgot to mention another shop I really like. It's the Urbane Cyclist in Salem. A bit of a hike for regular use, but they do have a great selection of bikes, especially Time Trial rigs. The owners have a big background in cyclocross, but are really good at working with any type of cyclist. An added bonus is that one of the owners actually has a degree in physiology, which really helps in terms of fittings.