Thread: Addiction XX
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Old 02-07-13 | 08:45 AM
  #1005  
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Originally Posted by patentcad
Correct. But well beyond that, he fully grasped the importance of making the arts and design interact with technology to create software and hardware that work better with the people that use it. And understanding that the computing experience (be it on a desktop, laptop, phone, tablet, whatever) IS the interface, and that really matters. That simple truth has always eluded most techies, probably still does, although less today thanks to a few guys like Jobs who pushed things in the right direction.

These guys that think anybody cares about the tech aspect of these machines are the IT Idiots of the world, they'll never change, but they have been increasingly marginalized to the back office workbenches where they belong. The more you can make the technology disappear, the more successful it generally gets, and that applies to almost all things technical. It's not easy to do that, and ironically it requires a lot of highly sophisticated tech innovation to get there. But once you're there it's not apparent to the end user and the complexity furthers a simplicity of use that 99% of us are after.
This is actually a quite excellent analysis, Pcud. I'm qualified to say so because the early part of my career was as a human performance engineer, focused on optimizing the user interface for in-house system development projects. I can't even begin to detail the multi-level battles we had with the programming staff on a constant basis. I don't even know where to start. We just never could get management to understand the simple but basic concept that if they spent a little extra up front in development by improving usability of the system, they could easily save 10 times as much on the back end in user performance. Keeping the users satisfied and productive is crucial.

And you're right, Pcud, it's not hard to accomplish at all. Never was.

It's refreshing to see somebody finally gets it.
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