Guys - not to be difficult - but if you left a CAR with a standard lead acid battery parked and unused for 30 days or more the chances of it ending up with a dead battery are also almost 100%. An alarm system and even just the clock will simply drain the battery. And there's a natural loss in charge anyway. An e-bike isn't much different and you NEED TO READ THE MANUALS!

On the chance that your dealer wasn't as through as possible in his familiarization explanations, check out the available pdf downloads on the Bionx site, contact them directly, (http://www.bionxinternational.com/na...ice/downloads/) or feel free to drop me an email. Can't promise to solve all your problems, and you should already have a service source, but I'm a certified Bionx tech and will do my best to point you to the right people or get you the right info.